LINE Yahoo has begun offering a new generative AI service on Yahoo! Search to summarize word-of mouth of 47,000 commercial facilities, such as shopping malls, retail shops and department stores, nationwide in Japan.
Conventionally,, when a user searched a commercial facility, all of word-of mouth of the facility were listed.
The generative AI service displays five features of the searched facility max, extracting user experiences, reviews or points to note from word-of-mouth. Word-of mouth posted within a certain period can be summarized to provide the updated information.
According to the LINE Yahoo survey, 63.6% of all respondents said that it is difficult to find necessary information because of too much world-of mouth.
Yahoo! Search also provides ‘Tourism AI Model Course” that generative AI proposes sightseeing model courses.
