Country Farm Tokyo German Village digitized drive check-in ticket with no need to get out a car to ease traffic jam. The ticket is available on the official website through the digital system of DX platform provider ‘Nutmeg.’ The Village aims to ease traffic jam around the gate and also to use the collected date to improve customer satisfaction.
A visitor needed to pay parking fee and admission physically at the same time from a car at the entrance, which was one of the causes for traffic jam on the road to the entrance.
With the new system, what a visitor should do at the entrance is to show the digital ticket on a smartphone to staff, who taps it. The digital ticket can be issued in accordance with the number of visitors per car.
With the system, the Village intends to manage customer data for higher customer satisfaction and the future marketing plan in addition to more effective operation.
