JAL and the Commons Project confirmed that a PCR test result on digital health passport ‘CommonPass’ was perfectly accepted at Narita Airport in departure and Singapore Changi Airport in arrival.
JAL and Uber have agreed to a strategic partnership to use the Uber ride-sharing service and food delivery service in North America and Hawaii on JAL app.
JAL and NEC jointly demonstrate the face recognition processing with a mask on in Kagoshima Prefecture
JAL and NEC will jointly demonstrate the face recognition precessing with a mask on at Kagoshima Airport and in Kirishima City until April 21 2021, testing how it works in travel experiences.
JAL ties up with Kagoshima Pref. to encourage people to travel to Amami Islands, providing free pre-COVID-19 test
JAL will sell ‘New Travel Style’ to send travelers to Amami Islands in tie-ups with Kagoshima Prefecture, providing free PCR test before departure and ‘JAL Online Trip’ featuring the Islands.
JAL reorganizes its business structure into four divisions including the Mileage and Lifestyle Business Division
JAL will reorganize its business structures into four divisions of Route Marketing, Passengers Sales and Marketing, Customer Experience and Mileage and Lifestyle Business divisions to promote digital transformation and to build a sustainable growth base for post-COVID-19.
Following the the state of emergency declaration until February 7, ANA and JAL will cut additional domestic flights, reducing operation rate to around 56% during the period.
ANA and JAL suffered a 60% decrease in passengers during the 2020-2021New Year holidays, affected by suspension of ‘Go To Travel’
ANA and JAL reduced their domestic flight passengers by around 60% year on year and dropped the load factors to 40% during the 2020-2021 New Year holiday period, largely affected by suspension of the domestic travel recovery program 'Go To Travel' nationwide.
JAL provides all international flight passengers with a COVID-19 insurance service for positive cases in traveling
JAL will provide all international flight passengers with ‘JAL Corona Cover,’ an insurance service to compensate medical, testing and quarantine expenses for a positive case in traveling, from December 23 2020 to June 30 2021.
JAL has started selling ‘JAL Dynamic Package ‘ tours to motivate living in two regions for Obihiro City (Hokkaido), Toyoka City (Hyogo), Munakata City (Fukuoka) and Aso City (Kumamoto).
JAL-affiliated LCC ZIPAIR sells an optional PCR test package to Hawaii flight passengers for their confidences
JAL Group LCC ZIPAIR sells optional PCR test package to passengers on it Narita-Honolulu flights, which will be launched on December 19, to ensure their travel confidence.
JAL-affiliated LCC ZIPAIR is ready to fly to Honolulu on December 19, serving a PCR test package as an option
ZIPAIR Tokyo, a JAL subsidiary LCC, will serve 16 Narita-Honolulu flights in the period between December 19 and the end of January 2021, offering a PCR test package at Narita Airport as an option service.
JAL is financing up to 168 billion JPY by issuing new stocks for introduction of efficient A350s and enhancement of the LCC business
JAL is financing up to 168 billion JPY, looking at its business after COVID-19, to introduce environment-friendly A350 and to leverage the LCC business including ZIPAIR. Also, Smart Airport program, including contactless services, will be accelerated.
To raise travelers' confidences at an airport, JAL has introduced a contactless self-checkin kiosk at Haneda Airport as a trial in the beginning. You can check in with a finger in the air 3 cm off the display.
ANA and JAL suffered lower demands than expected in the summer holiday period with domestic load factor of 30% range
ANA and JAL continued suffering low domestic passenger demand during the mid-August summer holiday period because of re-spread of COVID-19 , resulting in the load factor of 30% range.
JAL Group posts net loss of 93.7 billion JPY for the 1st quarter of FY2020, expecting around 40% less full-year passenger revenue
JAL ended the 1st quarter of FY2020 ended Kune 30 2020 with net loss of 93.7 billion JPY due to unprecedented cancellations and reductions of flights amid the COVID-19 crisis, expecting passenger revenue will reduce by 55% to 65% for the full fiscal year.
AB-ROAD Research Center survey shows that ANA and JAL sweep the passenger satisfaction in all categories as well as overall. Singapore Airlines is ranked 3rd overall, dropping from 1st last year.
Expecting to pick up domestic travel demand in this summer, JAL will resume its domestic flights to 66% of the original plan between July 17 and 31 2020.
Japanese airlines suffer from catastrophic reductions in passengers during this year’s Golden Week period under state of emergency declaration
All of the Japanese airlines resulted in catastrophic reductions in passengers during the Golden Week holiday period, considerably affected by state of emergency declaration related to COVID-19.
JAL results in 65% reduction in net profit for FY2019, putting off financial forecast announcement for FY2020
JAL announced its consolidated financial results for FY2019 ended March 31 2020, posting large reductions in revenues and profits due to the unexpected impact of COVID-19 in the fourth quarter.
Hit by large reduction in passenger demands, ANA and JAL revise downward their FY2019 financial outlook
ANA and JAL have revised downward financial outlooks for FY2019 ended March 31 2020 because they have unexpectedly hit by COVID-19.