HIS launched a new digital service on its smart phone booking site by combining AI-based chat with real customer communication like in-store customer service, expecting to meet needs of contactless services under new normal.
HIS reduced travel business revenue by 33% in 3Q of FY2020, falling into operating loss of 12 billion JPY
HIS suffered from large decreases in revenue and profits in the third quarter of FY2020 (November 1 2019 to July 31 2020), as the main travel business decreased operating revenue by 32.5% to 3346 billion JPY and fell into operating loss of 12 billion JPY from operating profit of 8.2 billion JPY a year ago.
HIS raises $214 million for new hotel developments and system investment through the third-party allocation of shares
HIS, one the largest Japanese travel agents, will raise 22.6 billion JPY (about $214 million) through the third-party allocation of shares in order to accelerate new hotel developments and IT system developments.
HIS continued struggling for a survive from the pandemic crisis, as it considerably reduced transaction volume by 97% year on year to 1,150 million JPY in July 2020.
HIS launches an overseas business travel support service, providing COVID-19-related solutions including PCR test or quarantine hotel
In preparation for restart of overseas business travel, HIS has launched a support travel plan for travelers to Bangkok, offering a package of the COVID-19-related solutions including test opportunity, self-quarantine hotel and airport transfer.
HIS launches overseas tour ‘Social Travel’ with thorough precautions departing from Japan after October 2020
HIS has started selling overseas package tour ‘Social Travel’ series with thorough precautions against COVID-19, which will be performed after October 2020 following lifting of the current restrictions in both Japan and destinations.
HIS plans to close one-third of all street stores over Japan, putting priority on ensuring liquidity to survive the COVID-19 crisis
When HIS announced half-year financial results for FY2020, it revealed one-third of all street shops will be closed, and puts priority on ensuring liquidity to survive the COVID-19 crisis.
Robot-served Henn na Hotel sets a special offer for a business person to stay at the hotel near an office
HIS Hotel Holdings' Henn na Hotels introduce the hotel near an office to a business person at a special offer of 2,000 JPY a night, helping prevent from COVID-19 infection in congested commuter train.