Digital
Expedia brand General Manager talks about their strategy in Japan and the future travel trends including the growing secondary cities
Travel Voice interviewed Tracey Weber, senior vice president and general manager of the Expedia brand, to know how Expedia sees the current Japanese market and the future travel trends.
AI-based autonomous driving ‘robo-taxi’ will be tested on Uber app in Tokyo under the collaboration by Wayve, Uber and Nissan
Wayve, an AI technology developer for automobile, Uber Technologies and Nissan Motor are working together for development of AI-based autonomous driving ‘robo-taxi' in Japan.
The most-satisfied OTA in Japan was ikyu.com, and top was Rakuten Travel in activity booking
Oricon, a survey and analysis company, announced the user satisfaction ranking for general OTA, activity booking OTA and hotel meta-search in Japan.
Three Mitsui Fudosan’s hotels offer an room key service on Apple Wallet, which also opens keys of facilities in the hotels
Three Mitsui Fudosan’s hotels started offering a room key service using Apple Wallet, which allows a guest to open not only a room but also facilities in the hotels.
Japan’s word-of-mouth posting ranking 2025 in travel websites shows Booking.com had the largest share, occupying about 50% including the second Google
No.1 travel website with the most word-of-mouth posted in 2025 was Booking.com, followed by Google. The top 2 had a share of about 50% of the total.
Trip.com sells Shinkansen tickets for a user to pass through a gate with an issued QR code
Trip.com will begin selling Shinkansen tickets in partnership with four JR companies, offering purchase opportunities to international visitors to Japan in their respective languages.
JR East, a Japanese railway company, launches a new online booking system for Shinkansen completing a booking in as little as one minute
JR East, will launch a new online booking system for Shinkansen ‘JRE GO, which allows a user to complete a booking as little as in one minute.
A new settlement service debuts for accommodations in Japan to receive payment from global OTA more quickly and automatically
New BtoB settlement service in linkage with ‘TEMAIRAZU,’ a platform for an accommodation to manage bookings from multiple global OTAs, enables an OTA to send money to an accommodation, using Mastercard’s VCN.
Japanese major digital wallet service ‘PayPay’ forms a partnership with Visa for cross-border payment both in Japan and globally
Japanese major digital wallet service ‘PayPay’ signed a strategic partnership with Visa to build a global PayPay ecosystem. The first global market will be U.S.
Okinawa Churaumi Aquarium expands sales channels for international guests in partnership with Linktivity
Linktivity, an e-ticket platform of Japan, has extended its sales network for Okinawa Churaumi Aquarium to allows global OTAs to sell the tickets to their users.
Yahoo! Search supports a traveler with a new AI assistant function to recommend spots in a destination
LINE Yahoo has begun providing a new AI function to recommend spots in a destination on ‘AI Assistant.' 46% felt a time-consuming burden on finding tourist spots in planning a travel.
NAVITIME JAPAN, a navigation app provider, launches a generative AI-based tourism guide service for local governments or DMOs
NAVITIME JAPAN has begun offering a generative AI-based tourism guide solution exclusively for local governments, DMOs or tourism operators. AI automatically answers queries from travelers instead of staff.
JR EAST a railway company of Japan, offers a new pass for international visitors to use all lines in JR EAST area
JR EAST, a railway company of Japan, will begin offering a new railway pass ‘JR EAST PASS’ for international visitors to use all lines in JR EAST area and part of private railways.
Trends in gathering travel information are structurally changing in Japan with three times more AI users
The latest JTB Tourism Research & Consulting’s survey finds generative AI is rapidly used as a method in gathering travel information, and communication method has been shifting from words to images.
What are recent Japanese overseas traveler trends? From stronger luxury movement to AI analysis of customer behavior
Skyscanner and HIS talked about the recent Japanese overseas traveler trends based on their data. Skyscanner introduced a logical travel as a new travel style to maximize cost performance.
The next generation hotel check-in with international-standard digital passport only is tested in Japan
Dai Nippon Printing (DNP) and USEN-ALMEX have begun testing the next generation hotel check-in system using international-standard digital passport, targeting travelers from South Korea first.
Hakone DMO of Japan released AI-based restaurant reservation service for international visitors to help them find what they want to eat
Hakone DMO, a local DMO in popular tourist destination in Japan, and TripX, a AI development startup, officially released ‘RecRing,’ an AI-based restaurant reservation service for international visitors.
Digital Travel APAC 2026 will open in March in Singapore, covering from AI exploration to real-world execution (ticket discount is available for Travel Voice readers) [PR]
[PR] ‘Digital Travel APAC 2026’ will be organized as a travel-tech event in APAC for two days from March 24 to 25 2026 in Singapore, designed for travel-tech leaders in all sessions. The theme is ‘Reimagining Travel in APAC: Smarter, Deeper, More Human.'
JTB reveals a new long-term vision for 2035 to shift a core of the business structure to ‘Intelligence’
JTB drew up a new long-term vision ‘OPEN FRONTIER 2035’ for 2035. Under the vision, ‘exchange creation intelligence’ is placed as a source of the JTB group’s values and a base supporting higher and more diversified exchanges.
Shizuoka was the top airport international travelers from Asia arrived-NAVITIME JAPAN analysis
According to NAVITIME JAPAN data, Shizuoka was the top airport international travelers from Asia arrived , and Naha from Europe, U.S. and Australia.