Tag: "AI"

NAVITIME JAPAN, a navigation app provider, launches a generative AI-based tourism guide service for local governments or DMOs

NAVITIME JAPAN, a navigation app provider, launches a generative AI-based tourism guide service for local governments or DMOs

NAVITIME JAPAN has begun offering a generative AI-based tourism guide solution exclusively for local governments, DMOs or tourism operators. AI automatically answers queries from travelers instead of staff.
Trends in gathering travel information are structurally changing in Japan with three times more AI users

Trends in gathering travel information are structurally changing in Japan with three times more AI users

The latest JTB Tourism Research & Consulting’s survey finds generative AI is rapidly used as a method in gathering travel information, and communication method has been shifting from words to images.
Hakone DMO of Japan released AI-based restaurant reservation service for international visitors to help them find what they want to eat

Hakone DMO of Japan released AI-based restaurant reservation service for international visitors to help them find what they want to eat

Hakone DMO, a local DMO in popular tourist destination in Japan, and TripX, a AI development startup, officially released ‘RecRing,’ an AI-based restaurant reservation service for international visitors.
JTB reveals a new long-term vision for 2035 to shift a core of the business structure to ‘Intelligence’

JTB reveals a new long-term vision for 2035 to shift a core of the business structure to ‘Intelligence’

JTB drew up a new long-term vision ‘OPEN FRONTIER 2035’ for 2035. Under the vision, ‘exchange creation intelligence’ is placed as a source of the JTB group’s values and a base supporting higher and more diversified exchanges.
LINE Yahoo! integrates communication windows into AI agents to support clients seamlessly from design to target in advertising

LINE Yahoo! integrates communication windows into AI agents to support clients seamlessly from design to target in advertising

LINE Yahoo! (LY) held the corporate event "LINE Yahoo! BIZ Conference 2025" to explain the concept of ‘AI First.’ LY is forming a platform that AI agents autonomously guide customers through purchases, reservations, and various conversions.
Trip.com Japan GM talks about its ‘generous’ support system from the app to customer supports in Japanese by 100 staff

Trip.com Japan GM talks about its ‘generous’ support system from the app to customer supports in Japanese by 100 staff

Tomoyuki Takada, Trip.com International Travel Japan General Manager, talked about the latest travel trends and local tourism as well as its supports and services. He also said AI development equals personalization.
Japanese OTA Rakuten Travel launches AI agent to assist users find accommodations meeting their needs, based on reviews and booking trends

Japanese OTA Rakuten Travel launches AI agent to assist users find accommodations meeting their needs, based on reviews and booking trends

Rakuten Travel, one of the largest OTAs in Japan, has launched an AI agent ‘Rakuten Travel AI Hotel Search’ that assists a user to find hotel or ryokan candidates, based on reviews and the booking trend analysis data.
LINE Yahoo, a Japanese communication app, adds a generative AI to summarize word-of-mouth in searching accommodations

LINE Yahoo, a Japanese communication app, adds a generative AI to summarize word-of-mouth in searching accommodations

LIINE Yahoo, a Japanese communication app, has begun offering a new function that generative AI summarize word-of-mouths for accommodations on Yahoo! search.
AI suggests travel plans to avoid over-crowd in Hakone, a famous hot spring resort in Japan, developed by a local DMO and University of Tokyo

AI suggests travel plans to avoid over-crowd in Hakone, a famous hot spring resort in Japan, developed by a local DMO and University of Tokyo

AI-based travel planning service ‘Hako Tabi’ is available in Hakone, a famous onsen resort in Japan, developed by a University of Tokyo startup ‘EasyX’ and local Hakone DMO.
Ads on digital signages are networked in six airports in Japan, helping them acquire consumer data through AI-cameras

Ads on digital signages are networked in six airports in Japan, helping them acquire consumer data through AI-cameras

ANA Trading has established a network of digital signage advertisement or digital out of home (DOOH) in six domestic airports to operate ‘TRAVEL MEDIA Airport Dynamic Ad Vision,’ the next generation advertising service.
HIS launches a new digital service combing AI-based chat with face-to-face customer communication

HIS launches a new digital service combing AI-based chat with face-to-face customer communication

HIS launched a new digital service on its smart phone booking site by combining AI-based chat with real customer communication like in-store customer service, expecting to meet needs of contactless services under new normal.