Star Flyer is the most-satisfied airline among Japanese domestic flight users, and customer satisfaction largely relies on crews and flight delay
J.D. Power Japan ‘airline customer satisfaction survey 2023’ finds that the most-satisfied airline is Star Flyer. he most-affected factor to customer satisfaction is ‘flight crew’ with the ratio of 27%.
Available seats on international flights to Japan this summer are expected to recover to 70% of those in 2019
According to ANA Strategic Research Institute, available seats on international flights to Japan in this summer schedule period are expected to reach 25.8 million in total, about 18 million more seats than a year ago.
Canada Westjet began serving Narita-Calgary flights as its first transpacific route, expecting to attract more Japanese leisure travelers
Westjet of Canada began serving three flights a week between Narita and Calgary on May 1 2023. Travel Alberta has a marketing plan to appeal indigenous tourism as well as World Heritages, nature or foods for Japanese travelers.
A Japanese startup regional airline launches a fan community club, for which NFT arts are sold, before starting its service
TOKI AIR, a Nigata Airport-based startup regional airline, has developed ‘TOKI AIR NFT Project’ to launch a fan community ‘CLUB TOKI’ and to sell NFT arts.
British Airways will increase frequencies on the London-Haneda route from seven flights a week today to 11 flights a week on March 26 2023.
United Airlines will extend its Japan network this summer, launching Haneda-Los Angeles and -Washington DC
United Airlines will launch daily services between Haneda Airport and Los Angeles and Washington DC on March 26 2023 and increase flight frequencies to 59 a week in total between Japan and Micronesia in this summer.
Hawaiian Airlines will restart three flights a week between Honolulu and Fukuoka on April 28 2023, expecting to carry leisure travelers from Kyushu area.
The Japanese government mandates pre-departure negative certificate and PCR test on arrival for travelers from China
The Japanese government has enhanced entry control for travelers who stay in China (except Hong Kong and Macao) and fly to Japan directly from China (except Hong Kong and Macao) since January 8 2023, requiring pre-departure negative certificate (72 hours before departure) and PCR test on arrival.
Korean Air will largely increase flights for Japan after October 2022, expecting to restart two-way traffic between Japan and South Korea in earnest, resuming Fukuoka and Sapporo services.
The Japanese government officially declared carbon neutral in the international aviation space by 2050 at the ICAO High-level Meeting.
Korea Air resumed two flights a week between Haneda and Gimpo (Seoul) with 737-900ER on June 26 2022, followed by ANA on July 1.
AIRDO and Solaseed Air, two Japanese regional airlines, establish a holding company to survive the uncertain future
AIRDO, an airline for Hokkaido, and Solaseed Air, an airline for Kyushu, signed an agreement to establish a holding company in October 2022 to recover financial bases damaged by the pandemic and provide customers with value-added services and products for sustainable growth.
Air Asia Japan steps out from Japan, hit by COVID-19, stopping all of its services on December 5 2020
Air Asia Japan will withdraw from all of its services in Japan on December 5 2020, suspending all of its flights since April amid COVID-19. It has judged the LCC business in Japan will no longer survive.
Japanese airlines suffer from catastrophic reductions in passengers during this year’s Golden Week period under state of emergency declaration
All of the Japanese airlines resulted in catastrophic reductions in passengers during the Golden Week holiday period, considerably affected by state of emergency declaration related to COVID-19.